An experiment in how to encourage “travel” between subcultures in the organization

Use the player and transcript below to see a five-minute story about a “Passport” experiment, designed to encourage members of a large IT department to grow understanding and relationship with people in another department. The story is from a particular company, but the approach is an example of playfully injecting listening and understanding into a culture. In this video, Fit principal Marc Rettig tells the story and shows examples.

Watch with interactive transcript

Play button is at the bottom of the transcript. Clicking a word in the transcript jumps to that part of the audio. Want it bigger? Click the full-screen button in the bottom-right of the player, or open the live-transcript player in your browser.